Let customers book a car service on your Odoo website at a time that is really free in your workshop, and let them follow the visit in their customer portal: booking, check-in, quotation, repair and pick-up. Add-on to the Car Repair Workshop app.
Key Features
- Online booking page — A "Book a Service" page on the website: choose the work, a day and a free start time, the vehicle and a message.
- Real free times — Start times come from the workshop's opening hours, open days and free bays; the server checks the time again on sending.
- Customer vehicles — Signed-in customers pick one of their own vehicles; others enter plate, make and model, details and odometer.
- Confirmation e-mail — The customer receives a summary with the link to the booking; the advisor gets a to-do to confirm it.
- My Car Repairs portal — Bookings with their status, progress line, the work on the job card and the hand-over date.
- Quotation approval — Once the workshop sends the quotation, the customer reviews and approves it on Odoo's own quotation page.
- Spam protection — Hidden trap field, pause between requests, hourly limit for guests, open bookings per customer, reCAPTCHA or Turnstile when set up.
- Settings — Who can book, booking window and notice, confirm at once, advisor, e-mail, limits and customer cancellation.
Benefits
- Fewer phone calls: customers book and follow the repair themselves
- No overbooking: the website only offers times with a free bay
- Faster approvals: the quotation link is on the customer's booking page
- No private data on the website: visitors never see other customers' vehicles
Ideal For
- Car, van and motorcycle repair shops using the Car Repair Workshop app
- Service, tyre and brake centres that take appointments online
- Workshops that want customers to approve quotations without calling
Technical Highlights
- Uses the documented add-on entry points of Car Repair Workshop (free times and booking requests)
- Customer pages on the standard Odoo portal; portal chatter for messages and files
- Public form with CSRF token and server-side checks of every value; Interaction framework script
- Per-company settings; fully translatable; automated tests
Supported Odoo Versions
- Odoo 19
- Odoo 20
